XP Metal Detectors have provided you with this self-diagnostic tool to help you precisely determine the malfunction of your detector. It will help to identify most of the problems generally encountered, it will allow you, through a series of questions, to carry out various verifications and in most cases offer a solution. However, in the event of a defective part, you can register a service request through our official interface.

Your request concerns :

Please select the type of failure encountered from the answers below :

only one choice possible

Several causes are possible.
Please proceed to the following verification steps :

Did you find a solution using the above steps?

We are sorry that you have not found a solution.
Please contact your reseller.

We are happy to hear that you have found a solution.
The XP team thanks you for your continued support